Get Started
Language:

Main Menu: Integrations

Under Integrations, you configure the connection between your connected shop systems and Loyalista and can view the settings relevant to your loyalty program.

For PlentyONE, the settings are transferred from the plugin to Loyalista. Changes are therefore generally made in the plugin and then synchronized with your Loyalista account.

Connection

Under Connection, you can see the current connection status between your shop system and Loyalista.

If the connection has been successfully established via the plugin, a green status message with the text Connected via OAuth2 is displayed. Directly below it, you can see the timestamp of the last successful synchronization between your shop system and Loyalista.

For more information about setting up your PlentyONE plugin, see our PlentyONE Plugin Setup guide.

Conversion

Under Conversion, you can see how points are calculated based on revenue and what monetary value a point has when redeemed. Table 1 explains the individual conversion rates:

Conversion Rate Description
Revenue per Point Indicates the amount of revenue in the default currency that a customer must generate to receive one point.
Value of a Point Indicates the monetary value of one point in the default currency.
Table 1

Validity

Under Validity, the periods for the lock period and validity of collected points are displayed. Table 2 explains the two settings:

Period Description
Point Lock Period Indicates the number of days that must pass after points are earned before they can be redeemed. If no lock period is defined, the points can be redeemed immediately.
Point Validity Indicates how long collected points remain valid. If no validity period is defined, the points do not expire.
Table 2

Campaigns

Under Campaigns, you can see which events reward your customers with additional points. Table 3 explains the available events:

Event Description
Points for Loyalty Program Registration Indicates the number of points customers receive when they register for your loyalty program.
Base Points per Order Indicates the number of points customers receive for an order in addition to the revenue-based points.
Birthday Points Indicates the number of points customers receive once per year on their birthday.
Table 3

Extra Points

Under Extra Points, categories and variants for which your customers receive additional points are displayed. You can also see how many extra points are awarded and which category or variant IDs the rule applies to. Table 4 explains the available settings:

Extra Points Description
Extra Points for Category Indicates the number of additional points customers receive when purchasing an item from a configured category. The category IDs of the integration are also displayed. If multiple IDs are used, they are separated by commas.
Extra Points for Variants Indicates the number of additional points customers receive when purchasing a configured variant. The variant IDs of the integration are also displayed. If multiple IDs are used, they are separated by commas.
Table 4

Was this article helpful?

Let us know your feedback to help us improve our articles.