Main Menu: Orders
The Orders menu item presents a chronological record of all orders and credit notes transmitted to Loyalista via your integrated sales software.
This overview allows you to trace order amounts, issued loyalty points, and redeemed points seamlessly. Table 1 explains the columns of the orders table:
| Column Caption | Explanation |
|---|---|
| ID | Consecutive ID of the customer's orders (assigned by Loyalista) |
| Ref ID | Reference ID of the order from the system from which the order was transferred to Loyalista (e.g. order ID in plentymarkets) |
| Type | Indicates whether it is an order or a credit note |
| Integration | Indicates the integration through which the order was transferred |
| Customer name | Indicates the name of the customer |
| Shipping costs | Indicates the shipping costs of the order |
| Total | Indicates the total amount of the order |
| Points for order | Indicates the base points for the order |
| Points for revenue | Indicates the points for revenue |
| Points for category | Indicates the total number of extra points rewarded by categories with extra points |
| Item points | Indicates the total number of extra points rewarded by variants with extra points |
| Action | In this column you will find a button for each customer. Clicking on this button opens a pop-up window. Within the pop-up you will find the billing and shipping address of the order. In addition, you can take a closer look at the items of the order. |
For more details on individual customer records and point balances, consult our guide on customers.